BonusMonitor Privacy Policy

This privacy policy is meant to provide you with information on:

  • The data and information we obtain about you through this website, how we use it, and with whom we share it.
  • Your options for how your data will be collected, used, and shared.
  • Your privacy rights are protected by specific federal statutes.
  • You consent to the following by using the services offered by this website (BonusMonitor):

Data Collection And Traffic Analysis Of Non-Personal Information

At BonusMonitor, we want to ensure a user-friendly website that is simple to find online. You can generally visit the website without having to divulge personal information. 

Other than your operating system, IP (Internet Protocol) address, kind of browser, pages viewed, keywords used, and time and date of visits, we do not gather personal information from you while browsing the site. 

You cannot be specifically identified from this information – it is exclusively used for website traffic analysis. We also maintain the information’s anonymity while using it to improve the visitor experience.

Personally Identifiable Information

To create an account to get newsletters and email alerts, register disputes, contact customer care, and other similar services, we may ask you for some information.

The information we may ask for includes the following:

  • Name 
  • Address
  • Email address
  • Phone number
  • Social media account information and other pertinent details

Information you submit is only accessible to authorized staff. BonusMonitor keeps this information in a secure location and agrees not to share, rent, or sell it to any outside parties.

How We May Use The Data You Provide

BonusMonitor uses the information you offer about concerns with the utmost care and discretion. The information can be used in various ways, but we will only use it to handle your complaints.

We cherish our customers’ confidence in us, and we see it as our duty to maintain their information privacy. For instance, the specifics of the customer’s discussion with the operator may be used when there are disagreements regarding those aspects. 

Similarly, information like an email address or username may be used for various things, such as identifying an account, updating you on the status of a complaint, or even marketing if you choose. 

Your account statements and payment information are additional crucial data we might use. This is employed primarily to resolve disagreements over the issue of payments in particular circumstances.

Lawfully Managing Information 

The information gathered on this website by customers (via complaints) belongs only to BonusMonitor. 

Additionally, we only gather and have access to data from clients who willingly share it with us via email or other direct contact methods. In no event do we offer this information for sale or rental to anyone. We will use the information you have supplied to respond or answer your questions.

We follow a legally verified approach when processing your information, while our services may occasionally require us to disclose the personal information we have with third parties.

Below is a summary of when we may disclose information:

  • When a user expressly consents to the use of their personal data for a specific purpose.
  • It’s crucial to remember that you have the right to revoke your consent whenever you desire to do so. The complaint will be immediately marked as “Resolved” or “Found for the Casino” if you choose to withdraw your consent.
  • Where the fulfillment of a contract is necessary for the data processing, there is a contract.
  • Even in this situation, the customer’s authorization to share or discuss facts with other third parties (if necessary) is a definite necessity for lawfully managing the complaint procedure.

Ways You Can Control And Access Your Information

All personal information you provide with us via complaints and other channels is kept on file for a maximum of five years before being automatically destroyed.

As one of our clients, you are free to contact us at the provided phone number or email address and can quickly:

  • Access the details of the information we hold about you.
  • Update or modify any information or data we have about you.
  • Use the option to remove the information we have on you.
  • You are free to voice any concerns regarding how we use the data and information you have provided us.

Addressing The Misuse Of Data

We deal with data misuse in a way that effectively serves the interests of consumers alone.

To use data safely and securely, we make sure that the:

  • Sensitive data, including credit card and bank account information, is appropriately encrypted and sent to us in a secure manner. The same may be confirmed by visiting our website and looking for a closed lock icon or “https” at the beginning of the webpage address at the bottom of the web browser.
  • We take the strictest precautions to safeguard sensitive information supplied over our website, both online and offline, by securely encrypting all server files.
  • We thoroughly protect your information offline and employ encryption to protect it. By storing your data on secure computers and servers, we keep a safe and secure environment for protecting it. Only company staff, such as the team handling complaints, etc., have access to the personally identifiable information of our clients.
  • We also ensure that all personal information you give us via email and in the form of complaints is automatically destroyed five years later.